Software Development Team TuneLab Uses Kosy To Improve Remote Work Efficiency

About the client

TuneLab is a software development company that specializes in custom automated solutions for businesses of all sizes. They specialize in creating tailored CRM, FMS, ERP, and SaaS systems for businesses looking to minimize manual work.

The Problem

Because of the restrictions placed on office spaces due to the pandemic, TuneLab decided to go fully remote in order to continue providing their services without interruption.

However, remote working comes with its own challenges, including keeping track of employee productivity and maintaining communication between team members.

TuneLab wanted a solution that would allow them to instantly know who is currently working on what project, ensuring high productivity, as well as give them the ability to easily communicate with their team members no matter where they are located.

How Kosy Helped

TuneLab found Kosy, a virtual office space that provides the solutions they were looking for in order to boost their remote work productivity.

With Kosy, TuneLab was able to set up a virtual office space where their employees could communicate effectively, keep track of each other's progress, and stay organized.

Since implementing Kosy, TuneLab has seen a significant increase in employee productivity and communication, which has allowed them to continue providing their services at the high level their clients have come to expect.

Here's how they did it.

Keeping track of employee progress

One of TuneLab's most pressing concerns was how to keep track of progress on different projects and assignments when everyone was working remotely.

While their developers use time trackers from Upwork or Webwork to log their work, not all of TuneLab's employees use time trackers. Furthermore, some team members had differing schedules which made it impossible to know whether their team manager, QA, HR, or salespeople were actually "in-office" working on something without first messaging them. This just added another step to the communication process and interrupted their workflow.

This is where Kosy came in handy.

With Kosy, TuneLab can see at a glance who is online and where they are. This setup also allows to quickly "walk up" to someone and ask them a question without having to interrupt their work with a scheduled meeting.

This simple but effective change has made a big impact on TuneLab's productivity and, even with their employees working remotely, brought their team to one place.

Streamlining communication while working remotely

Due to TuneLab's dynamic workflow, they have multiple projects in development at the same time. Streamlining communication and wasting as little time as possible on context switching was crucial for their productivity.

Kosy's spatial audio feature has been a game changer for TuneLab. In the past, they've used Google Meet to schedule meetings but found that it added unnecessary steps to their daily communication. Where before they'd have to interrupt a productive working session just to schedule a meeting, check availability, and send out links, they can now simply come up to their teammate in their Kosy office and start chatting.

Did you know that, on average, people waste 28% of their workday on email? And if that email interrupts their workflow, it can take an office worker over 23 minutes to get back into a working mode.

In the long run, that is a massive waste of time and employees' productivity. Eliminating the need to send meeting invites through email and using Kosy 's spatial audio and video features instead, has saved Tunelab's team countless hours.

Adapting virtual office to dynamic needs

In order to efficiently exchange information in a modern workplace, businesses are showing more and more preference for online meetings instead of emails and phone calls. In fact, a Business Communication Report from Project.co, shows that 82% of people have spent more time on video calls/web meetings in 2021 than the year before. With more companies choosing to rely on a remote or hybrid work model, we could expect this trend to continue in the years to come.

TuneLab has been ahead of this curve, making use of Kosy's meeting templates to stay in touch with their team members no matter where they are located.

They've built multiple rooms in their Kosy office where their employees can hold simultaneous meetings, each one dedicated to a different project, planning stage, or team.

This way, they can focus on the task at hand and avoid context-switching between projects, as well as the emails and phone calls that would otherwise interrupt their workflow.

They also implemented Kosy daily stand-ups into their morning routine where everyone can catch up on the latest news and tasks for the day. This has helped their team to stay informed and avoid overlap in their work.

Being able to decorate their office space and add personal touches, has also helped TuneLab's employees feel more comfortable and connected to their colleagues. Adding a pool for casual hangouts and breaks, placing plants in meeting rooms, and hanging pictures on walls can go a long way in making a remote team feel at home in their virtual office.

The results

While many companies use Kosy to bring back spontaneous and team-building interactions into a remote workplace, TuneLab's story is a perfect example of how it can also boost productivity and save time.

For TuneLab, using Kosy as their primary means of communication has helped them to eliminate the need for scheduled meetings, email "noise", and interruptions to their workflow. They were also able to easily keep track of who was online and working on which project with a single glance at their virtual office.

By making this simple change, they've not only saved time but also improved their team's communication and overall productivity.

Being able to spend time in the same room despite working remotely has also had a positive impact on TuneLab's sense of unity. In a remote work environment, it's easy to feel disconnected from your team. But with Kosy, they can have the best of both worlds: the efficiency of working remotely and the social interaction of being in an office.

Whether you're a small startup or a large enterprise, if you're looking for a way to improve communication and collaboration in your workplace, Kosy is the perfect solution. Why not give it a try and see the difference it can make for your team?

Kosy helped bring our team to a new level of communication. A virtual office is a must for new modern companies that are looking to unite their remote teams and work more efficiently.

Pavel Moroz,  CEO @ TuneLab