Kosy | FAQ

Kosy looks great - what is it?

Kosy is a virtual space where you and your remote team can work and hang out together. Kosy makes spending time with your remote team fun & productive.

How much does Kosy cost?

Kosy is currently free while we gather feedback and focus on product features and quality. Following the introduction of a pricing model, Kosy we do plan to keep a free version.
Paid tiers are available for customers with certain security & uptime warranties. Please contact us.

Can I request new features?

Yes you may! Our roadmap is built by you! You can message directly at feedback@kosyoffice.com or yanis@kosyoffice.com

Is Kosy secure?

Kosy has end-to-end & TLS encryption of data and channels and VPC protecting internal services and is hosted on European servers. This is for all communications including video, audio, screen, and file sharing. Kosy can never see nor record any, video, audio, or screen sharing. All the data is encrypted, secure, and never accessible by anyone but you. Each workspace is separated at the database level, and all data is encrypted at rest. We are in the process of being SOC-2 compliant.

How many users can be in a space?

We currently do not have any limitation, however we recommend to having up to 100 users per space. You can also have as many spaces as you like running in parallel. Within each space, you can have conversations in a variety of rooms, each with a certain capacity. For example, meeting rooms can hold up to 50 people, and 1-on-1 rooms up to 2.

Is my audio or video data stored or recorded?

Kosy does not record, store, or analyze the contents of audio, video, screen sharing, or files in any way. We do track call quality metrics (such as how long it takes for the audio to get from A to B, and if anything is lost along the way) to improve the quality of our services but never anything in regards to personal data.

Does Kosy follow GDPR?

Kosy is GDPR-compliant. If required for your organization, we have standard GDPR documents (DPA, TOM) ready to be provided.

Can I customize my environment?

You can customize and change your space using assets that we carefully picked for you.

I cannot hear anyone / does Kosy work even if I have a Firewall/VPN?

If you have a firewall or VPN, you need to whitelist our domains and media servers. You can follow the instructions directly listed in the article .

Frequently Asked Questions

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