5 Team Communication Challenges (And How to Address Them in the Metaverse)

5 Team Communication Challenges (And How to Address Them in the Metaverse)

In the last few years, most of us have enjoyed the benefits of working remotely. It's not hard to see why.

You don't have to worry about commuting every morning. If you own a pet, you can take it for a walk during the lunch break. Best of all, your nagging team leader is nowhere to be found. 

These days, collaboration is seamless thanks to so many team communication tools out there.

Of course, due to the outbreak of you-know-what, remote work has become a necessity.

We're in a middle of a new digital boom; phrases like VR technology, crypto, and NFTs have become a part of our everyday vocabulary.

Now, there's another word that's about to invade our sentences: the Metaverse.

What Exactly is the Metaverse?

The term "Metaverse" describes the Internet and virtual reality combination. It's not hard to see where it gets its name - many believe that one day, our entire world will be like a game or app, with people spending much (if not all) their time in VR environments.

Ok, that might be a bit fantastic, but with movies like the Matrix and Ready Player One, a future like that isn't that hard to imagine.

What does that mean for our work? 

First, the Metaverse is slowly creeping into our daily lives. It has been for some time. There have been many examples of the Metaverse at work, from real-life simulation games to virtual concerts.

So if you're still waiting for the Metaverse, we have some good news: it's already here.

Working and Collaborating in the Metaverse

Bumping into one of your teammates, having spontaneous brainstorming sessions, and even sharing a sandwich with someone who forgot to pack their lunch - all small things. 

But these social interactions bring some life into your average workday.

Of course, these things simply can't happen when you're working from home. So it's no surprise that 7 out of 10 people say they miss face-to-face interactions while working from home. 

It makes them feel isolated. Lonely.

The equation is simple: feeling isolated = feeling unhappy.

Research from the Smith School of Business shows that teams whose members report feelings of isolation experience:

  • 37% higher absenteeism
  • 18% lower productivity
  • 16% lower profitability

Happiness, mental health, and productivity can all potentially go down when your team is scattered across the country/globe.

It would be best if you established a virtual environment to keep your team members productive, happy, and... well... normal.

Lucky for you, an environment like this already exists. And the best thing about it is that you can access it from anywhere.

Our team has been working on Kosy Office - we know, a seamless plug, but hear us out - a platform that allows remote teams to interact casually with other members.

Kosy Office will:

  • Make work seem normal again
  • Allow you to connect with team members
  • Improve the overall team productivity

It's what the Metaverse has been envisioned for: allowing people to feel closer to each other without being physically together.

5 Team Communication Challenges

Communication - or lack of it - is the root of many team arguments. Even when you have the luxury of face-to-face work, communication can be challenging.

In the virtual world, communication is even more difficult. Here are five distinct communication challenges remote teams face (and how the Metaverse can help you address them).

1. Lack of Trust

Problem: Building and Maintaining Team Trust

When you can't see someone's face, it's hard to get a sense of their emotions. You can't tell if they're angry, frustrated, or sad. This can lead to misunderstandings and conflict.

Solution: Hosting Video Meetings

Do all of your team members have webcams? Oh, they do? Then use them. Studies have shown that video conferencing builds as much trust among team members as face-to-face meetings, while audio and text chats build 25% and 45% less trust.

2. Group Culture

Problem: Retaining Positive Culture

Are you not working in the same location as the rest of your team? We have some bad news for you. 

According to Gallup, you're less likely to feel:

  • Like someone cares about you
  • Recognized for your contributions
  • Your opinion matters in the grand scheme of things

If the majority of your team members feel like that, your entire company’s culture might be in jeopardy.

Solution: Virtual Environment that Replicates the Physical One

The goal is to create an environment that feels like the physical one. That can be done by recreating physical objects in the virtual world and hosting social events (such as team lunches) in the virtual world.

3. Procrastination

Problem: How to Avoid Procrastination

In the beginning, remote work was great. Everyone was more productive. They didn't have anyone to talk to; they didn't feel like they needed to pretend to work or wanted to waste time. But as time went by, everyone became passive. And that leads to a lot of procrastination.

Solution: Use Your Virtual Office for Work and Leisure

You have your virtual office; you need to use it correctly. When it's time to work, make sure everyone is active. 

Hold regular meetings and brainstorming sessions. Then, when your teammates need to rest, why don't you create a social get-together? Organize a meet-up in the lounge room, and help your team members relax.

4. Social Isolation

Problem: Feeling Isolated and Alone

There's not much need to dwell on this issue. The sense of social isolation is one of the most commonly reported problems with remote work. How can you handle it?

Solution: Invest in Team Well-Being

When it’s time to grind, your team has to work like a well-oiled machine, right? That's all great, but remember, your team is still made out of people - they need care. 

So why not set time for your team to meditate or exercise together? Studies have found that people who exercise regularly during workdays are happier and more productive than their peers.

5. Distractions (Everywhere)

Problem: You Get Distracted All the Time

Family members. Friends. Pets. You can't imagine your life without them, right? Well, most of us can definitely imagine our workday without them. 

When working remotely, everything is a distraction. A single distraction can cost you a lot of work. After getting distracted, it takes 20 minutes on average to regain focus.

Solution: Use Technology to Your Advantage

There are a lot of tools that can help you focus. For example, you can use the Pomodoro technique to break your workday into 25-minute intervals with 5-minute breaks in between. 

Alternatively, if you're working on a team project, you can use your virtual office to block out distractions. When it's time to work, make sure your teammates see that you're busy and shouldn't be disturbed.

Start Addressing Team Communication Challenges Right Now!

Remote work has its pros and cons. Team communication is one of the biggest challenges. To keep team spirits and productivity at a high level, you need to address it.

Not to be dramatic, but failing to address this problem might ruin your team. Just saying.

The Metaverse, fortunately, can help you not only overcome team communication challenges but improve team collaboration across the board.

Kosy Office is a Metaverse-based platform that allows you to create the virtual workspace of your dreams. Why not try it? It's right there. And you can do it, completely free.

Try Kosy out and see how much it will help your team.